Philip realized the importance of income protection not too long after becoming an apprentice at a well established electrical firm in Johannesburg in August 2005. Three weeks after joining the firm, Phillip fell off a faulty step ladder and dislocated his right shoulder. After a week of physiotherapy and other treatment it became evident that Phillip would need to undergo surgery. After a painful operation, Phillip was booked off work for three months and advised that he would no longer be able to practice as an electrician. This came as devastating news to Phillip who was newly married with a small child. Thankfully, Phillips father, John Smedmor, who operates his own brokerage, had taken a Temporary Disability policy with FMI, for Phillip, a number of years previously.

John contacted FMI a month after Philips accident and completed the necessary documentation. “The procedure was extremely smooth and I was exposed to a high caliber of professionalism throughout the claims process. The staff at FMI are always efficient and empathetic,” notes John.

Philip was paid 100% of his salary at the end of September. However, just a few months later, Phillip was dealt a new blow. After attempting a minor movement with his right arm, Phillip tore the ligaments off his shoulder and was readmitted for surgery and booked off work for a further four months. “Again FMI were fantastic! After receiving the necessary medical reports and documentation, the policy was paid out and I was able to financially support my family through a very tough time,” relays Phillip.

At the end of March 2006, Philip notified FMI that he had been offered an administration role at his fathers firm and was able to begin earning again, thus discontinuing his claims payments.

Phillip comments, “I was so relived to have been covered by a temporary disability policy and now emphasize the importance of income protection to my clients. It is such an under-sold product and in my mind absolutely critical when doing a Financial Needs Analysis.”

Case Study B
Case Study C